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Terms of use

Al Mushrif L.L.C Website Terms of use
Effective date: 1st of August, 2023

These terms of use (the “Terms of Use”) apply to the Al Mushrif L.L.C website located at (the “Site”), and all associated sites linked to by Al Mushrif L.L.C.  This Site is owned and operated by Al Mushrif L.L.C (“AL Mushrif”, “almushrifab“, “Al mushrif art binding“ or “Al Mushrif L.L.C”).


Intellectual Property

All content published and made available on our Site is the property of Al Mushrif L.L.C and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Sale of Goods

These Terms of Use govern the sale of goods available on our Site.

The following goods are available on our Site:

  • Custom made products
  • Items in shop page

Goods and services titles or description may differ on the Site.

The goods or services will be paid for in partial or full when the services or goods are ordered or upon delivery.

These Terms of use apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being unavailable or out of stock.

All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.


You may not see a direct label or option to pay on the Site since most of our goods and services are customized and pricing may differ.

We accept the following payment methods on our Site if we list a label, product, goods, or services:

  • Cash on delivery
  • Direct Debit
  • Wire Transfer
  • Cheque

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.


Refunds for Goods

Refund requests must be made within 7 days after receipt of your goods.

We accept refund requests for goods and services sold on our Site for any of the following reasons:

  • Item is not delivered.
  • Item is damaged from manufacturer
  • Wrong item was sent

Refunds do not apply to the following goods:

  • Design purchase
  • Custom made material

Consumer Protection Law

Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.


Al Mushrif L.L.C’s Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. To view Al Mushrif L.L.C’s Privacy Policy, click here. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to on our Site. It is your responsibility to read the Terms of Use and privacy policies of these third-party websites before using these sites.

Limitation of Liability

Al Mushrif L.L.C and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.


Except where prohibited by law, by using this Site you indemnify and hold harmless Al Mushrif L.L.C and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms of Use are governed by the laws of UAE.


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


These Terms of Use may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Feedback and Information

Any feedback you provide at the site shall be deemed to be non-confidential. Al Mushrif L.L.C shall be free to use such information on an unrestricted basis.

Please contact us if you have any questions or concerns. You can contact us by sending an email to

You can also contact us through a contact form available on our Site at